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Will my alarm system still work if my WIFI goes down?

stephenottley
stephenottley

You may be wondering what happens to your alarm system if your broadband goes down. Today’s video is going to answer, that’s
when I was with a customer the other day. They asked me if our alarm systems used Wifi to communicate. Now, I think what they were actually asking me was, will their system still work if the wifi goes down?

There’s a few different facets to that question, so I’m going to break it down into a couple of different pieces.

So, first of all, the alarm systems that we install don’t communicate with each other. So all the sensors and the control panel on the siren don’t communicate with each other using wifi. Now, there may be some systems that use wifi. We don’t use any of those. WiFi uses a couple of different frequencies.

2.4 alarm systems that we install all operate on 868 mhz, so they’re completely different frequency range. And there’s no way that, one device or one system can interfere with Wifi, and there’s no way that the Wifi can interfere with the alarm system. Now, the second part of that is how the alarm system communicates out with the outside world.

Now, with all of our systems, they use the broadband connection, from your house to the Internet to communicate out with the smartphone app. And then the question is, does the alarm system use Wifi to communicate with the router to then get the system out, if you see what I mean.

So with some of our systems, they’re hardwired into the mains with others of our systems. Yes, they use Wifi to communicate with the router, and then obviously with the call system. Yes, it uses Wifi, but it also uses the 4G mobile phone network as well. So in those instances, if the wifi router goes down, or indeed the broadband signal from the exchange fails, then you will not get communication from the alarm system.

But in all of those instances, the alarm system will, continue to function as an alarm system. So if someone breaks in, the siren will still go off, the internal sounder in the control panel will still go off, it will still function as an alarm system. You just won’t get the notification to your phone.

And with the qoulsys system, it’s unlikely that that will happen, if the broadband goes down, then it’ll use the 4G router built in, and if the 4G signal goes down, then it’ll continue to use the wifi broadband router. So it’s only in the unlikely event of both, pathways going down that it will stop communicating.

You may be wondering what happens to your alarm system if your broadband goes down. Today’s video is going to answer, that’s
when I was with a customer the other day. They asked me if our alarm systems used Wifi to communicate. Now, I think what they were actually asking me was, will their system still work if the wifi goes down?

There’s a few different facets to that question, so I’m going to break it down into a couple of different pieces.

So, first of all, the alarm systems that we install don’t communicate with each other. So all the sensors and the control panel on the siren don’t communicate with each other using wifi. Now, there may be some systems that use wifi. We don’t use any of those. WiFi uses a couple of different frequencies.

2.4 alarm systems that we install all operate on 868 mhz, so they’re completely different frequency range. And there’s no way that, one device or one system can interfere with Wifi, and there’s no way that the Wifi can interfere with the alarm system. Now, the second part of that is how the alarm system communicates out with the outside world.

Now, with all of our systems, they use the broadband connection, from your house to the Internet to communicate out with the smartphone app. And then the question is, does the alarm system use Wifi to communicate with the router to then get the system out, if you see what I mean.

So with some of our systems, they’re hardwired into the mains with others of our systems. Yes, they use Wifi to communicate with the router, and then obviously with the call system. Yes, it uses Wifi, but it also uses the 4G mobile phone network as well. So in those instances, if the wifi router goes down, or indeed the broadband signal from the exchange fails, then you will not get communication from the alarm system.

But in all of those instances, the alarm system will, continue to function as an alarm system. So if someone breaks in, the siren will still go off, the internal sounder in the control panel will still go off, it will still function as an alarm system. You just won’t get the notification to your phone.

And with the qoulsys system, it’s unlikely that that will happen, if the broadband goes down, then it’ll use the 4G router built in, and if the 4G signal goes down, then it’ll continue to use the wifi broadband router. So it’s only in the unlikely event of both, pathways going down that it will stop communicating.

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