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The nice lady in John Lewis told me that the washing machine we were buying was Smart.

Yeah, looks really good – for a washing machine.

No, no, it’s Smart, it’s got an app. On your phone. You can turn on the washing machine using your phone.

Does the app load the washing machine, fill it with detergent, conditioner and the water softener tablet? No? K-then……

Sorry, Nice Lady, that ain’t Smart. You could say it’s Connected. But it isn’t Smart.

Smart is where different things interact with each other. Smart is where something happens because another thing has just happened. Smart is where you control multiple systems from one control point.

Like when you disarm your alarm system, and it unlocks your front door, turns the heating up, closes the curtains and turns on the lights.

The Joneses will be wanting to keep up with you.

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